This privacy policy sets out how the website stardustwithin.com collects, uses, processes, and protects users’ personal data in accordance with applicable personal data protection legislation, in particular Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (GDPR).
By using this website, you consent to the processing of your personal data in accordance with this policy.
1. Personal data controller
Name of the entrepreneur:
Adela Trunkl s.p.,
2. What information we collect
When you visit our website or order services, we may collect the following information:
- First and last name
- Phone
- Information you voluntarily provide in contact forms or when ordering services
- Website usage data (via cookies and analytics)
3. Purpose of data collection
We collect data for the following purposes:
- to communicate with you regarding the services and products you have ordered
- to keep records of appointments and services performed
- to respond to your questions or inquiries
- to notify you of any changes, news, or important information regarding the services (only with your consent)
- to improve the functioning of the website and user experience (e.g., by using analytical tools)
4. Legal basis for data processing
We process your data:
- Based on your explicit consent (e.g., when submitting an inquiry or subscribing to e-newsletters)
- when it is necessary for the performance of a contract (e.g., provision of an agreed service),
- when there is a legal obligation to do so (e.g., storage of invoices in accordance with tax law),
- or when we have a legitimate interest in doing so, such as improving our services and protecting the rights of the controller.
5. Data storage
We only keep your personal info for as long as we need it to do what we collected it for, or as long as the law says we have to.
6. Disclosure of data to third parties
We do not sell or share your information with third parties, except:
- If required by law (e.g., tax authorities),
- if we use trusted contractual processors (e.g., accounting service, e-mail system provider) who are bound to protect the data.
7. Your Rights
In accordance with the GDPR, you have the following rights:
- the right to access your data,
- the right to correct inaccurate or incomplete data,
- the right to erasure (“to be forgotten”) if there is no longer a legal basis for processing,
- the right to restrict processing,
- the right to data portability,
- the right to object to processing,
- the right to withdraw consent (in cases where consent was the basis for processing).
To exercise these rights, please contact us at: [info@stardustwithin.com].
If you believe that your rights have been violated, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
8. Cookies
The website uses basic cookies to improve the user experience. By visiting the website, you agree to their use. You can read more about the use of cookies in the special Cookie Policy.
9. Security
We protect your personal data with appropriate technical and organizational measures that prevent unauthorized access, disclosure, loss, or misuse of data. These measures include access control, the use of secure connections (SSL), regular software updates, backups, and employee training on data protection.
10. Changes to the privacy policy
We reserve the right to change this policy. Updates will be posted on this page, so we recommend that you review it periodically.
Contact
For additional questions regarding the processing of personal data, please contact:
Adela Trunkl, s.p. ~ [info@stardustwithin.com]